Last Updated: August 19, 2026
Glowza Jewelry (“Glowza,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, create an account, place an order, contact us, or otherwise use our services (collectively, the “Services”).
Please read this Privacy Policy carefully.
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- INFORMATION WE COLLECT
The information we collect depends on how you interact with Glowza Jewelry.
We may collect information you provide directly to us, including:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase information
- Payment confirmation and transaction information
- Customer account and login information
- Information you provide when contacting customer service
- Reviews, feedback, or other information you voluntarily provide
When you use our website, we may also automatically collect certain technical or usage information, such as your IP address, browser type, device information, pages viewed, website interactions, and other information necessary to operate, secure, and improve our website.
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- HOW WE USE YOUR INFORMATION
We may use your personal information to:
- Process and fulfill your orders
- Process payments and confirm transactions
- Arrange shipping and delivery
- Send order and shipping updates
- Process eligible returns and refunds
- Create, maintain, and manage your customer account
- Respond to questions and customer-service requests
- Detect and prevent fraudulent or unauthorized activity
- Maintain the security and functionality of our website
- Improve our website, products, Services, and customer experience
- Understand how customers interact with our website
- Maintain appropriate accounting, tax, transaction, and business records
- Comply with applicable legal and regulatory requirements
- Protect Glowza Jewelry, our customers, and our Services
We may also use your information for marketing and promotional purposes where permitted by applicable law and, where required, with your consent.
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- PAYMENTS
Payments made through the Glowza Jewelry website are processed through third-party payment providers.
Depending on the payment method selected, the payment provider may collect payment-card information, billing information, and other information necessary to authorize and process your transaction.
Glowza Jewelry does not store your complete credit or debit card information.
We may receive limited transaction information such as payment confirmation, transaction identifiers, payment status, and billing information necessary to process and manage your order.
Payment providers may process your information according to their own privacy policies and legal obligations.
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- CUSTOMER ACCOUNTS
Customers may have the option to create an account with Glowza Jewelry.
Account information may include your name, email address, login credentials, saved addresses, order history, and other information associated with your account.
You are responsible for maintaining the confidentiality of your account credentials. Please contact us promptly if you believe your account has been accessed without authorization.
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- COOKIES & WEBSITE TECHNOLOGIES
Glowza Jewelry may use cookies and similar technologies to operate and improve our website.
These technologies may be used to:
- Remember preferences
- Maintain shopping-cart and account functionality
- Support website security
- Understand website traffic and usage
- Improve website performance and customer experience
- Measure marketing performance, where applicable
We may also use third-party analytics, advertising, or social-media technologies where applicable.
Depending on your browser or device, you may be able to block or delete cookies through your settings. Disabling certain cookies may affect website functionality.
Where required by applicable law, appropriate consent will be obtained for non-essential cookies or similar technologies.
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- MARKETING COMMUNICATIONS
If you choose to subscribe to Glowza Jewelry’s marketing communications, we may send you information about new collections, product launches, promotions, sales, events, special offers, and other Glowza Jewelry news.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.
Even if you unsubscribe from marketing communications, we may still send you necessary non-promotional communications relating to your account, orders, transactions, or customer-service requests.
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- HOW WE SHARE INFORMATION
Glowza Jewelry does not sell your personal information for monetary conpensation.
We may share personal information with trusted third-party service providers where reasonably necessary to operate our business and provide our Services.
These providers may include:
- Payment processors
- Shipping and delivery providers
- Website hosting and technology providers
- Analytics providers
- Email and communication providers
- Marketing and advertising providers, where applicable
- Fraud-prevention and security providers
- Professional advisers where reasonably necessary
For example, information such as your name, shipping address, email address, phone number, or shipment details may be provided to a delivery provider where necessary to fulfill your order.
We may also disclose personal information when required by applicable law, to respond to lawful requests, investigate suspected fraud or unlawful activity, protect our legal rights, or in connection with a legitimate sale, transfer, or restructuring of the business.
Third-party service providers may process information according to their own privacy policies and legal obligations.
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- THIRD-PARTY SERVICES & LINKS
Our website may contain links to or integrations with independent third-party websites, payment providers, social-media platforms, or other services.
Glowza Jewelry does not control the privacy or security practices of independent third parties. We encourage you to review the privacy policies of third-party services you choose to use.
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- SECURITY & RETENTION
Glowza Jewelry takes reasonable measures designed to protect personal information under our control against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required or permitted by applicable law.
Certain information may be retained for purposes such as accounting, tax requirements, transaction records, fraud prevention, dispute resolution, or other legitimate legal and business requirements.
When personal information is no longer reasonably required, it may be securely deleted, destroyed, or anonymized, subject to applicable legal requirements.
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- YOUR PRIVACY RIGHTS
Depending on applicable law and where you reside, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent where our collection, use, or disclosure relies on consent, subject to applicable legal or contractual restrictions
- Request deletion of certain information where applicable
- Opt out of marketing communications
- Ask questions or make a complaint regarding how your personal information is handled
We may need to verify your identity before completing certain privacy requests.
Certain requests may be subject to exceptions or limitations permitted by applicable law.
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- CHILDREN’S PRIVACY
Our website and Services are not specifically directed toward children, and we do not knowingly collect personal information from children contrary to applicable law.
If you are a parent or legal guardian and believe that a child has provided personal information to Glowza Jewelry inappropriately, please contact us so that we can review the matter.
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- INFORMATION OUTSIDE CANADA
Some third-party service providers used by Glowza Jewelry may operate or store information outside Alberta or Canada.
As a result, personal information may be processed or stored in another province, territory, or country and may be subject to the laws applicable in that jurisdiction.
Where required by applicable law, we will take appropriate measures regarding the handling of personal information by our service providers.
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- CHANGES TO THIS PRIVACY POLICY
Glowza Jewelry may update this Privacy Policy from time to time to reflect changes to our website, Services, technologies, business practices, or legal requirements.
When changes are made, the updated Privacy Policy will be posted on our website and the “Last Updated” date will be revised.
Where required by applicable law, we will provide additional notice or obtain consent regarding material changes.
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- CONTACT US
If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, withdraw consent where applicable, or have a concern regarding our privacy practices, please contact:
Glowza Jewelry
Edmonton, Alberta, Canada
Email: order@glowzajewelry.com
This Privacy Policy should be read together with our:
Terms & Conditions
Shipping Policy
Return & Refund Policy
© 2026 Glowza Jewelry. All rights reserved.